Refund Policy

We believe in 100% customer satisfaction and that is why we are offering all customers a 30 day money-back guarantee! If you are not satisfied with your TechyNova product(s) for any reason, you may return the item(s) within 30 days from the order date for a full refund, no questions asked. 

Warranty Information
All TechyNova products are warranted to be free of manufacturer's defects in materials or workmanship for one year from the date of purchase. Damage or wear resulting from an accident, misuse, abuse, commercial use, or unauthorized adjustment and/or repair are not covered under this warranty.

If you believe your product is eligible for warranty, please review our return & refund policy listed below:

Return & Refund Policy
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30 calendar day guarantee. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Your item is eligible for a return under these specific conditions:

  • Your item must be unused and in the same condition that you received it.
  • Your item must also be in the original packaging.
  • You have a receipt or proof of purchase from the original sale.

Please do not send your purchase back to the original manufacturer.

 

Refunds (If Applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late Or Missing Refunds (If Applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund yet, please contact us at: info@techynova.com

Exchanges (If Applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@techynova.com or visit our Contact Us page.

Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, we would recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

To return your product, please mail your product to:

Calle Marina 250, Ent. 1
08012 Barcelona
Barcelona, Spain

If you have any other questions, please visit our Support Page